FAQs

1.   Q: How can I order

A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

2.   Q: Why should I buy online?

A: Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

3.   Q: What payment methods can I use?

A: You can use all the major credit cards.

4.   Q: What are the terms and conditions?

A: You can see the terms and conditions here

5.   Q: Do you have the product in stock?

A: All the products which are shown on our site are available. Order lead time depends on the products and quantities.

6.   Q: How to contact customer service?

A: If you have question regarding our online store (ordering, account questions, technical questions), please contact fiorickonlineservice@gmail.com 

7.   Q: Can I return a product?

A: If you want to return a product, please contact fiorickonlineservice@gmail.com 

8.   Q: Can I track my order?

A: We will send you the tracking code of the shipment when the parcel has been sent.